Sample interview questions: Can you explain your familiarity with patient-centered communication and patient satisfaction in ambulatory care?
Sample answer:
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Patient-centered communication is a style of communication that focuses on the patient’s experience, needs, and preferences. It is a collaborative approach to care in which the patient is an active participant in their own care.
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Patient satisfaction is a measure of how well a patient’s expectations are met during their healthcare experience. It is an important indicator of the quality of care that is being provided.
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As an ambulatory care nurse, I have a strong understanding of patient-centered communication and patient satisfaction. I am committed to providing my patients with the highest quality of care possible.
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I use a variety of communication techniques to ensure that my patients feel heard and understood. I listen actively to what they have to say, and I ask open-ended questions to encourage them to share their thoughts and feelings. I also use body language and eye contact to show that I am engaged and interested in what they are saying.
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I believe that patient satisfaction is essential to providing high-quality care. I go the extra mile to make sure that my patients have… Read full answer
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