Sample interview questions: Describe a time when you had to report a medication error or adverse reaction as a Certified Nursing Assistant.
Sample answer:
1. Ensure Patient Safety:
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Immediate Response: Upon noticing any sign of a medication error or adverse reaction, take immediate action to protect the patient’s safety. Notify the registered nurse (RN) or healthcare provider promptly and clearly communicate the situation.
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Accurate Documentation: Record the incident accurately and comprehensively in the patient’s medical record. Include details such as the patient’s name, medication involved, dosage, time of administration, and observed symptoms.
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Complete Incident Report: File a formal incident report as per your facility’s protocol. Provide a detailed account of the situation, including the patient’s response, interventions taken, and any relevant information.
2. Communication and Transparency:
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Open Communication: Foster an environment of open communication among healthcare team members. Encourage reporting of medication errors or adverse reactions without fear of blame or reprisal.
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Effective Communication: When reporting a medication error or adverse reaction, be clear, concise, and factual. Provide specific details to facilitate a thorough investigation and appropriate interventions.
3. Patient and Family Involvement:
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Empathetic Approach: Treat patients and their families with empathy and compassion during these difficult situations. Listen actively to their concerns, answer their questions honestly, and provide reassurance.
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Family Involvement: Keep the patient’… Read full answer
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