How do you handle a situation where a hospital department consistently receives low employee engagement scores?

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Sample interview questions: How do you handle a situation where a hospital department consistently receives low employee engagement scores?

Sample answer:

Action Plan to Address Low Employee Engagement Scores in a Hospital Department:

1. Data Analysis and Root Cause Investigation:

  • Conduct a thorough analysis of employee engagement survey results to identify specific areas and drivers of low scores.
  • Establish a multidisciplinary team to conduct root cause investigations and determine underlying factors contributing to the issue.

2. Employee Feedback and Dialogue:

  • Hold focus groups and open forums to gather direct feedback from affected employees.
  • Create a safe and anonymous space for staff to express their concerns and suggestions for improvement.
  • Establish regular communication channels to foster ongoing dialogue and address employee feedback.

3. Targeted Interventions:

  • Develop and implement targeted interventions based on the identified root causes.
  • Focus on addressing specific areas of dissatisfaction, such as workload management, communication, or recognition.
  • Design interventions that empower employees, promote collaboration, and enhance job satisfaction.

4. Leadership Development and Support:

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