Sample interview questions: Can you describe a time when you had to address a patient’s concerns or complaints about their aquatic therapy experience?
Sample answer:
Addressing Patient Concerns or Complaints:
In my role as an Aquatic Physical Therapist, I have encountered various situations where patients have expressed concerns or complaints about their therapy experience. One such instance that stands out occurred when a patient, Mr. Williams, voiced dissatisfaction with the intensity of his exercises.
Mr. Williams had been attending aquatic therapy for several weeks to improve his mobility and function following a knee replacement surgery. While he had noticed some progress, he felt that the exercises were not challenging enough to effectively rehabilitate his knee.
Response and Resolution:
Upon hearing Mr. Williams’ concerns, I approached him with empathy and understanding. I actively listened to his perspective and acknowledged his desire for more challenging exercises.
Together, we reviewed Mr. Williams’ progress and discussed his goals for therapy. I explained the rationale behind the current exercise regimen, emphasizing that gradual progression was crucial for optimal recovery. However, I also recognized his need for increased challenge.
To address Mr. Williams’ concerns, I devised a modified exercise plan that incorporated higher resistance levels, increased repetitions, and more complex movements. I closely monitored his progress during these exercises, ensuring that he remained pain-free and within his tolerance… Read full answer
Source: https://hireabo.com/job/2_2_17/Aquatic%20Physical%20Therapist