Sample interview questions: Describe a time when you had to address a patient’s unrealistic expectations or goals for their therapy outcomes.
Sample answer:
Addressing Unrealistic Patient Expectations
During a patient’s evaluation, they expressed their goal of returning to high-level competitive sports within a few weeks, despite having a significant knee injury. Their timeline was unrealistic given the severity of the injury and the necessary healing process.
Approach
- Empathy: I acknowledged their desire to return quickly and expressed understanding of their frustration.
- Education: I explained the nature of the injury and the typical timeline for recovery, citing evidence-based research.
- Collaboration: I engaged the patient in setting realistic, achievable goals that aligned with their progress and the healing process.
- Reassurance: I emphasized that their goals were important and that we would work together to reach them, but that it would take time and effort.
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