Sample interview questions: How do you provide emotional support to patients and their families?
Sample answer:
- Active Listening:
- Demonstrate genuine interest, maintain eye contact, and adopt a non-judgmental attitude.
- Encourage patients and their families to express their thoughts and feelings without interruption.
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Listen attentively, respecting their privacy and confidentiality.
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Empathy and Understanding:
- Put yourself in their shoes, showing empathy and understanding for their situation.
- Acknowledge their emotions, whether positive or negative, without minimizing or dismissing them.
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Validate their feelings by expressing that it is okay to feel the way they do.
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Offer Emotional Comfort:
- Provide physical comfort measures, such as a warm blanket or a gentle touch, when appropriate.
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Use supportive verbal and nonverbal cues, such as nodding, holding their hand, or providing a hug (if culturally appropriate).
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Promote Open Communication:
- Encourage open communication between the patient, family members, and healthcare team.
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Facilitate discussions, allowing all parties to express their concerns, questions, and expectations.
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Provide Information and Education:
- Share relevant information about the patient’s condition, prognosis, and available treatment options.
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Clarify any miscon… Read full answer
Source: https://hireabo.com/job/2_0_1/Licensed%20Practical%20Nurse%20%28LPN%29