How do you handle situations where patients exhibit signs of distress or anxiety?

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Sample interview questions: How do you handle situations where patients exhibit signs of distress or anxiety?

Sample answer:

  1. Remain Calm and Empathetic:
  2. Approach the patient with a calm demeanor and maintain eye contact to establish a connection.
  3. Display empathy and understanding by acknowledging their distress and anxiety. Let them know that their feelings are valid.

  4. Active Listening:

    • Encourage the patient to express their concerns and fears without interruption.
    • Listen attentively and show genuine interest in what they have to say.
    • Ask open-ended questions to help them elaborate on their feelings.
  5. Provide Reassurance and Safety:

    • Offer words of reassurance and comfort to help alleviate anxiety.
    • Emphasize that you’re there to support and assist them in managing their distress.
    • Create a safe and comfortable environment for them to share their concerns.
  6. Identify the Source of Distress or Anxiety:

    • Ask the patient what’s causing their distress or anxiety.
    • Explore potential contributing factors, such as medical procedures, pain, financial worries, or personal challenges.
    • Gathering this information helps you tailor your approach to their specific needs.
  7. Education and Information:

    • Provide clear and accurate information about their condition, treatment plan, or procedures they’re undergoing.
    • Explain things in a way that’s easy for them to understand, using language they can comprehend.
    • Address any misconceptions or fears they may have.
  8. Offer Comfort Measures:

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