Sample interview questions: How do you ensure patient comfort and provide emotional support as a Certified Nursing Assistant?
Sample answer:
- Active Listening and Empathy:
- Cultivate the ability to understand and respond to patients’ verbal and nonverbal cues.
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Demonstrate empathy by putting yourself in their shoes and truly understanding their feelings.
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Compassionate Communication:
- Use kind and reassuring words during interactions with patients.
- Maintain eye contact and a genuine smile to convey care and concern.
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Avoid medical jargon and explain procedures in a manner that patients can easily comprehend.
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Individualized Approach:
- Tailor your approach to meet the specific needs and preferences of each patient.
- Respect their cultural, religious, and personal beliefs.
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Encourage patients to express their concerns, preferences, and feelings.
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Pain Management:
- Assess patients’ pain levels regularly and document them accurately.
- Administer prescribed pain medication promptly as ordered.
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Use non-pharmacological pain management techniques such as massage, heat/cold therapy, and relaxation techniques.
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Comfort Measures:
- Ensure that patients are in a comfortable position, whether lying, sitting, or standing.
- Adjust pillows, blankets, and positioning aids to prevent pressure sores and discomfort.
- Offer fluids and snacks to prevent dehydration and hunger.
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Assist with personal hygiene, grooming, and oral care… Read full answer
Source: https://hireabo.com/job/2_0_2/Certified%20Nursing%20Assistant%20%28CNA%29