Sample interview questions: How do you handle patients who are experiencing confusion or disorientation as a Certified Nursing Assistant?
Sample answer:
- Remain Calm and Patient:
- Maintain a calm and reassuring demeanor to create a sense of safety and reduce anxiety.
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Be patient and allow the individual time to express themselves and understand their needs.
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Assess the Situation:
- Assess the patient’s level of confusion or disorientation by asking simple questions and observing their behavior.
- Evaluate their cognitive abilities, such as memory, orientation to time, place, and person, and attention span.
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Check for any underlying medical conditions, medications, or environmental factors that may contribute to the confusion.
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Communicate Effectively:
- Speak slowly and clearly, using simple language and short sentences.
- Use non-verbal cues, such as eye contact, gestures, and touch (when appropriate), to communicate empathy and understanding.
- Avoid using complex medical terms or jargon.
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Repeat instructions as needed and provide written reminders if necessary.
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Provide Orientation:
- Help the patient orient themselves to their surroundings by providing visual cues, such as clocks, calendars, and signs.
- Use familiar objects, such as personal items or photographs, to create a sense of familiarity.
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Encourage the patient to participate in activities that promote cognitive stimulation, such as puzzles, games, or reading.
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Establish a Routine:
- Create a consistent daily routine for the patient to help provide structure and predictability.
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Encourage the patient to participate in daily activit… Read full answer
Source: https://hireabo.com/job/2_0_2/Certified%20Nursing%20Assistant%20%28CNA%29