Sample interview questions: Describe a time when you had to handle a patient’s family member who was resistant to allowing the patient to participate in clinical trials or experimental treatments as a Certified Nursing Assistant.
Sample answer:
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Establish a Therapeutic Relationship: Initiate a compassionate and empathetic connection with the family member, building trust and rapport.
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Active Listening: Listen attentively to the family member’s concerns, fears, and doubts. Allow them to express their emotions fully without interrupting.
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Empathetic Communication: Demonstrate empathy by acknowledging and validating the family member’s feelings. Use phrases like, “I understand your concerns” or “I can see why you’re feeling this way.”
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Provide Accurate Information: Offer factual and easy-to-understand information about the clinical trial or experimental treatment. Clarify misconceptions and address any inaccuracies they may have.
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Share Success Stories: Share positive experiences of other patients who have benefited from similar treatments. Highlight success rates and improved outcomes to instill hope.
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Involve the Patient: If appropriate, encourage t… Read full answer
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