Sample interview questions: How would you handle a situation where a patient does not follow the recommended treatment plan?
Sample answer:
In a situation where a patient does not follow the recommended treatment plan, as a Clinical Nurse Specialist (CNS), it is important to approach the situation with empathy, understanding, and effective communication skills. Here are the steps I would take to handle such a situation:
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Assess the reasons: I would first try to understand the reasons behind the patient’s non-compliance. It could be due to various factors such as lack of understanding, cultural beliefs, financial constraints, fear, side effects, or personal preferences. By identifying the underlying reasons, I can address them appropriately.
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Active listening and empathy: I would engage in active listening to create a safe and non-judgmental environment for the patient to express their concerns and fears. Through empathy, I can acknowledge their perspective and build trust, which is crucial to promote adherence to the treatment plan.
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Patient education: I would provide comprehensive education about the recommended treatment plan, emphasizing its benefits, risks, and expected outcomes. Using clear and simple language, visual aids, and involving family members or caregivers, if necessary, can enhance understanding and increase adherence.
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Collaborative goal setting: I would involve the patient in setting realistic and achievable treatment goals. By actively involving them in decision-making, they are more likely to feel empowered and motivated to follow the plan. It is essential to consider their preferences, capabilities, and lifestyle when developing the treatment plan.
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Address barriers: If financial constraints or lack of resources hinder the patient’s adherence, I would collaborate with social workers, case managers, or financial counselors to explore available options such as patient assistance programs, insurance coverage, or community resources.
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Multidisciplinary approach: As a CNS, I would collaborate with the healthcare team, includi… Read full answer
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