Sample interview questions: How do you ensure effective communication with patients who have limited health literacy?
Sample answer:
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Use Clear and Simple Language:
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Avoid medical jargon and technical terms that may be unfamiliar to patients.
- Speak in a slow, clear, and concise manner.
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Use short sentences and simple words.
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Check for Understanding:
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Regularly ask patients if they understand the information you are providing.
- Encourage them to ask questions and clarify anything they are unsure about.
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Rephrase or simplify your explanation if necessary.
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Use Visual Aids:
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Incorporate pictures, diagrams, or charts to help patients visualize complex concepts.
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Use written materials with large fonts, simple language, and clear illustrations.
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Provide Written Materials:
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Provide patients with written instructions, handouts, or brochures that they can refer to later.
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Ensure that these materials are written in plain language and easy to understand.
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Engage Family and Caregivers:
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Encourage patients to bring a family member or caregiver to appointments.
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Ask permission to communicate with family members or caregivers who may be able to help explain information to the patient.
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Use Empathy and Active Listening: Read full answer
Source: https://hireabo.com/job/2_0_9/Oncology%20Nurse