Sample interview questions: How do you handle patients who have difficulty trusting healthcare providers in the ICU?
Sample answer:
Strategies for Handling Patients with Difficulty Trusting Healthcare Providers in the ICU:
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Acknowledge and validate their mistrust: Express understanding of their past experiences or concerns that have led to distrust.
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Build rapport and transparency: Engage in open and honest communication, providing clear explanations and answering questions thoroughly.
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Demonstrate competence and expertise: Showcase your clinical skills and knowledge, instilling confidence in your abilities.
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Foster a sense of partnership: Involve patients in decision-making and respect their choices within the limits of medical necessity.
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Practice active listening: Pay attention to nonverbal cues and listen attentively to their concerns, demonstrating empathy and active listening.
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Maintain continuity of care: Assign a consistent nurse or team to provide care, ensuring familiarity and building trust.
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Address previous negative experiences: Discuss any past negative experiences with healthcare providers and explore ways to resolve them.
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Seek support from other professionals: Read full answer
Source: https://hireabo.com/job/2_0_10/Intensive%20Care%20Unit%20%28ICU%29%20Nurse