Sample interview questions: Can you describe a situation where you had to provide emotional support to a distressed colleague in the NICU?
Sample answer:
• Recognizing Distress: During a busy shift in the NICU, I noticed my colleague, Sarah, was visibly upset and struggling to maintain composure while caring for a critically ill newborn.
• Approaching with Empathy: Approaching Sarah in a discreet manner, I gently expressed concern and asked if she needed a moment to talk.
• Active Listening: I listened attentively as Sarah poured out her emotions about the difficult case and the emotional toll it was taking on her.
• Validation and Support: I acknowledged and validated her feelings, letting her know that it was okay to feel overwhelmed and emotional in such a high-stress environment.
• Offering Practical Assistance: After listening, I offered practical support by suggesting a short break away from the unit to compose herself or assisting her with some of her tasks to ease her workload.
• Encouraging Self-Care: I reminded Sarah of the importance of self-care and suggested strategies to help her manage stress, such as ta… Read full answer
Source: https://hireabo.com/job/2_0_12/Neonatal%20Intensive%20Care%20Unit%20%28NICU%29%20Nurse