Sample interview questions: Are you familiar with medical office laboratory proficiency testing and quality assurance measures?
Sample answer:
-
Medical Office Laboratory Proficiency Testing:
-
Participate in proficiency testing programs accredited by reputable organizations such as the College of American Pathologists (CAP).
- Ensure that laboratory equipment is calibrated and maintained according to manufacturer’s specifications.
- Utilize standardized operating procedures for sample collection, handling, and testing.
- Implement quality control measures to ensure accuracy and reliability of test results.
- Maintain accurate records of all laboratory procedures and results.
-
Report any discrepancies or irregularities in testing results to the appropriate authorities.
-
Quality Assurance Measures:
-
Develop and implement a quality assurance plan that outlines the policies and procedures for monitoring and improving the quality of laboratory services.
- Conduct regular internal audits to assess compliance with established standards and procedures.
- Provide ongoing training and education for laboratory staff to ensure competency and proficiency.
- Monitor patient satisfaction and feedback to identify areas for improvement.
- Continuously review and update labor… Read full answer
Source: https://hireabo.com/job/2_1_4/Medical%20Assistant