Sample interview questions: Can you give an example of a time when you had to coordinate care for a patient with limited health literacy or education?
Sample answer:
- Scenario: A patient with limited health literacy and education was admitted to the hospital with a diagnosis of pneumonia. The patient was unable to read or write, and they had difficulty understanding medical terminology.
- Action: I coordinated care for the patient by:
- Using clear and simple language to explain the patient’s condition and treatment plan.
- Providing written materials in large print and with simple language.
- Using pictures and diagrams to help the patient understand their condition and treatment plan.
- Having a family member or friend present to help the patient understand their condition and treatment plan.
- Encouraging the patient to ask questions and express their concerns.
- Outcome: The patient was able to understand their condition and treatment plan, and they were able to participate in their care. The patient was discharged from… Read full answer
Source: https://hireabo.com/job/2_4_5/Healthcare%20Coordinator