Sample interview questions: Describe a time when you had to handle a patient’s family member who was uncooperative or resistant to the patient’s discharge plan as a Certified Nursing Assistant.
Sample answer:
As a Certified Nursing Assistant, I encountered a challenging situation involving an uncooperative family member during a patient’s discharge planning process. The patient, an elderly gentleman, had recently been hospitalized due to a urinary tract infection and was now well enough to return home. However, his daughter, who had been his primary caregiver before his hospitalization, was adamant that he could not yet leave the hospital.
The daughter expressed concerns about her father’s physical and cognitive abilities, despite the medical team’s assessment that he was stable and could safely transition to home with appropriate support. She insisted that he needed additional rehabilitation and was resistant to the idea of home health services.
To address the situation, I approached the family member with empathy and respect. I listened attentively to her concerns and acknowledged her love for her father. I then gently explained the discharge plan, outlining the patient’s progress and the support systems that would be in place at home. I emphasized the importance o… Read full answer
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