Sample interview questions: Have you ever encountered a situation where you had to address a laboratory error or discrepancy? How did you handle it?
Sample answer:
Addressing Laboratory Errors or Discrepancies
- Identified and reported a discrepancy in a patient’s pathology report, leading to a correction of the diagnosis and appropriate treatment.
- Notified the laboratory supervisor and pathologist of a potential error in a blood smear, resulting in a repeat test and confirmation of the correct diagnosis.
- Detected a processing error in a cytology specimen, ensuring that the correct slides were reviewed and the patient received an accurate report.
Handling Errors/Discrepancies
- Promptly and thoroughly investigate: Gather relevant information, review documentation, and consult with colleagues to understand the cause and potential impact.
- Communicate effectively: Inform the laboratory supervisor, pathologist, and attending physician of the error or discrepancy.
- Take appropriate corrective action: Work with the laboratory to implement measures to prevent future errors or address discrepancies promptly.
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