Sample interview questions: How do you approach end-of-life care discussions with patients who have strong family disagreements about the plan of care in critical care?
Sample answer:
When faced with end-of-life care discussions involving patients who have strong family disagreements in critical care, it is crucial to approach the situation with empathy, respect, and open-mindedness. As a critical care nurse, my role is to advocate for the patient’s best interests while also considering the concerns and perspectives of their family members. Here’s how I would handle such complex and sensitive discussions:
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Build trust and establish rapport: I would begin by establishing a trusting relationship with both the patient and their family members. Active listening and showing empathy are essential in gaining their trust and understanding their individual concerns and values.
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Assess the situation: I would assess the nature and extent of the family disagreements, trying to identify the underlying reasons for their differing opinions. This might involve speaking individually with each family member to understand their concerns, values, and expectations regarding the patient’s end-of-life care.
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Facilitate communication: I would encourage open and honest communication among all involved parties. Creating a safe space for dialogue, I would facilitate a family meeting where everyone can express their thoughts and concerns, ensuring that each person feels heard and respected. Active listening and acknowledging their feelings would be key during this process.
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Educate and provide information: I would provide the family members with accurate and comprehensive information about the patient’s condition, prognosis, available treatment options, and potential outcomes. Clear and unbiased explanations can help them make more informed decisions and reduce misunderstandings.
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Seek a consensus: After understanding each family member’s perspective, I would work towards finding common ground or a compromise that aligns with the patient’s wishes, values, and best interests. This might involve exploring alternative care options or seeking a second opinion from another healthcare professional.
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Involve the interdisciplinary team: In complex situations, I would seek guidance from other healthcare professionals, such as social workers, chaplains, or ethics committees. Their expertise can provide additional perspectives and help mediate discussions to achieve a mutually agreed-upon plan of care.
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