Sample interview questions: How do you approach working with individuals who are resistant to healthcare or public health interventions?
Sample answer:
Understanding and Acknowledging Resistance
- Recognize that resistance is a common human response to change, especially when it comes to health.
- Understand the individual’s perspective and reasons for resistance, such as fear, trust issues, misinformation, or cultural factors.
- Validate the individual’s feelings and concerns without judgment.
Engaging in Respectful and Empathetic Listening
- Establish a non-judgmental and supportive environment where the individual feels comfortable sharing their views.
- Actively listen to the individual’s concerns and ask open-ended questions to clarify their perspectives.
- Use empathetic language and body language to show understanding and build trust.
Providing Accessible and Accurate Information
- Provide evidence-based and objective information about the health topic in a format that is understandable to the individual.
- Use relatable examples and stories to make the information more personal and impactful.
- Address any misinformation or myths that the individual may have.
Exploring Alternative Perspectives and Shared Decision-making
- Discuss alternative perspectives on the health topic and explore viable options together.
- Involve the individual in the decision-making process as much as possible, resp… Read full answer
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