Sample interview questions: How do you ensure effective communication with patients who have limited health literacy?
Sample answer:
To ensure effective communication with patients who have limited health literacy, it is crucial for a cardiac nurse to adopt various strategies and approaches. Here are some key considerations:
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Use plain language: Avoid medical jargon and use simple, clear language when explaining medical concepts, procedures, and instructions. Break down complex information into smaller, understandable parts to enhance comprehension.
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Visual aids and written materials: Utilize visual aids such as diagrams, charts, and pictures to supplement verbal explanations. Provide written materials, including pamphlets or brochures, that use simple language and visual cues to reinforce understanding.
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Teach-back method: After providing information, ask patients to explain it back to you in their own words. This approach allows you to assess their comprehension and identify any areas that need further clarification.
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Active listening: Give patients ample time to express their concerns, ask questions, and share their understanding. Practice active listening by maintaining eye contact, using non-verbal cues, and providing reassurance that their input is valued.
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Cultural sensitivity: Recognize and respect cultural differences that may impact communication. Be aware of language barriers, varying health beliefs, and practices that may influence a patient’s understanding. Engage with interpreters or cultural mediators when necessary.
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Collaborate with interdisciplinary team: Work closely with other healthcare professionals, such as medical interpreter… Read full answer
Source: https://hireabo.com/job/2_0_15/Cardiac%20Nurse