Sample interview questions: How do you handle conflicts or disagreements with healthcare technology vendors or service providers?
Sample answer:
- Maintain a professional and respectful demeanor. Even during disagreements, it is important to remain polite and respectful. This will help to create a more positive atmosphere and make it more likely that you will be able to reach a mutually agreeable solution.
- Listen actively to the other party’s perspective. Before you respond, take the time to really listen to what the other party is saying. This will help you to understand their point of view and to identify any areas of common ground.
- Be willing to compromise. In most cases, it is unlikely that you will be able to get everything you want. Be willing to compromise and find a solution that meets the needs of both parties.
- Document all communications. Keep a record of all communications with the healthcare technology vendor or service provider, including emails, phone calls, and meetings. This will help to protect you in the event that there is a disagreement later on.
- Escalate the issue if necessary. If you are unable to resolve the conflict or disagreement on your own, you may need to escalate the issue to your supervisor or to the vendor’s or service provider’s management team.
- Be prepared to take legal action. In some cases, it may be necessary to take… Read full answer
Source: https://hireabo.com/job/2_4_1/Healthcare%20Executive