Sample interview questions: How do you handle medical office staff training on health equity and social determinants of health?
Sample answer:
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Develop a comprehensive training program: The training program should cover the following topics:
- Definition of health equity and social determinants of health
- Impact of health equity and social determinants of health on patient care
- Strategies for addressing health equity and social determinants of health in clinical practice
- Communication skills for discussing health equity and social determinants of health with patients
- Resources for patients and providers on health equity and social determinants of health
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Implement a variety of training methods: Use a variety of training methods to meet the needs of all learners, such as:
- Didactic lectures
- Small group discussions
- Role-playing exercises
- Online learning modules
- Case studies
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Provide opportunities for practice: Give staff members opportunities to practice what they have learned in a safe and supportive environment. This could involve role-playing exercises, mock patient encounters, or simulations. Read full answer
Source: https://hireabo.com/job/2_4_11/Medical%20Office%20Manager