Sample interview questions: How do you handle patients who are non-compliant with their prescribed treatments or medications as a Certified Nursing Assistant?
Sample answer:
When dealing with non-compliant patients as a Certified Nursing Assistant (CNA), it is essential to approach the situation with empathy, patience, and effective communication skills. Here are some strategies for handling such patients:
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Establish rapport: Building a trusting relationship with the patient is crucial. Take the time to understand their concerns, fears, and reasons behind their non-compliance. Show empathy and respect for their autonomy.
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Educate and inform: Provide thorough explanations about the importance of prescribed treatments or medications. Help them understand the potential consequences of non-compliance and the benefits of adhering to the prescribed regimen. Use simple language and visuals, if necessary, to enhance comprehension.
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Active listening: Listen attentively to the patient’s concerns and objections. Address their questions and doubts with empathy and respect. By actively listening, you can better understand their perspective and find common ground for compromise.
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Involve the healthcare team: Communicate with the nurses, doctors, and other members of the healthcare team regarding the patient’s non-compliance. Seek guidance and suggestions from them to develop a unified approach to encourage adherence.
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Individualize care plans: Tailor the care plan to the patient’s preferences and abilities. Discuss alternative treatment options, if available, that may be more acceptable to the patient. By involving them in decision-making, you can enhance their sense of control and increase compliance.
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Provide reminders and support: Use reminder systems, such as al… Read full answer
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