Sample interview questions: How do you handle patients who express fear or anxiety about undergoing cardiac tests or procedures?
Sample answer:
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Acknowledge and Validate Emotions:
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Start by listening actively and acknowledging their feelings of fear and anxiety. Validate their concerns and let them know that it is normal to feel this way.
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Provide Reassurance:
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Reassure the patient that the cardiac tests and procedures are safe and necessary for their well-being. Explain the purpose and benefits of each test or procedure in a clear and understandable way.
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Educate and Inform:
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Provide accurate and up-to-date information about the tests or procedures. Explain what will happen during the test or procedure, step by step, and answer any questions they may have.
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Offer Support and Presence:
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Offer to stay with the patient during the test or procedure if possible. Hold their hand, provide comfort, and help them relax.
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Promote Relaxation Techniques:
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Teach and encourage relaxation techniques such as deep breathing, visualization, or progressive muscle relaxation to help reduce anxiety.
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