Sample interview questions: How do you handle requests for sample analysis or processing services provided by the biorepository?
Sample answer:
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Establish a Clear Process for Request Submission:
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Develop a standardized form or online portal for researchers to submit their requests.
- Ensure the form includes all necessary information, such as the samples’ description, the required analysis or processing, and the desired turnaround time.
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Create a well-defined triage system to prioritize requests based on urgency and relevance to research goals.
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Communicate Effectively with Researchers:
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Provide clear instructions on how to complete the request form and where to submit it.
- Establish a dedicated email address or phone line for researchers to inquire about the status of their requests.
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Respond promptly to inquiries and keep researchers informed throughout the process.
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Maintain Accurate Records:
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Keep detailed records of all requests, including the date of submission, the researcher’s contact information, the type of analysis or processing requested, and the sample’s unique identifiers.
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Develop a system to track the progress of each request and ensure that samples are properly labeled and stored throughout the process.
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Collaborate with Internal and External Laboratories:
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Establish relationships with internal laboratory facilities and external vendors to provide a wide range of analysis and processing services.
- Negotiate favorable rates and terms for services and en… Read full answer
Source: https://hireabo.com/job/2_3_29/Biorepository%20Manager