Sample interview questions: How do you handle situations when a patient’s emotional or psychological needs are not being met?
Sample answer:
In situations where a patient’s emotional or psychological needs are not being met, it is crucial for a Medical-Surgical Nurse to approach the situation with empathy, professionalism, and effective communication. Here are some strategies to handle such situations:
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Active Listening and Observation: As a Medical-Surgical Nurse, I would actively listen to the patient’s concerns, fears, and anxieties. I would pay attention to their non-verbal cues, such as body language and facial expressions, to understand their emotional state better.
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Establish Trust and Rapport: Building a trusting relationship with the patient is essential. I would take the time to establish rapport by being present, showing genuine care, and demonstrating empathy. This helps create an environment where patients feel comfortable expressing their emotional or psychological needs.
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Validate Feelings: It is crucial to acknowledge and validate the patient’s emotions and concerns. By acknowledging their feelings, I can help them feel heard and understood, which can be therapeutic in itself.
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Collaborate with the Interdisciplinary Team: In situations where a patient’s emotional or psychological needs are not being met, it is important to collaborate with the interdisciplinary team, including psychologists, psychiatrists, social workers, and other healthcare professionals. By involving these experts, we can collectively address the patient’s emotional well-being and develop appropriate interventions.
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Assess and Address Underlying Issues: As a Medical-Surgical Nurse, I would assess if there are any underlying factors contributing to the patient’s emotional or … Read full answer
Source: https://hireabo.com/job/2_0_25/Medical-Surgical%20Nurse