Sample interview questions: How do you handle situations where patients refuse medical treatment or advice in the emergency department?
Sample answer:
- Stay calm and respectful:
It is important to remain calm and respectful, even if the patient is agitated or angry. This will help to de-escalate the situation and make the patient more receptive to listening to you.
- Listen to the patient’s concerns:
Take the time to listen to the patient’s concerns and try to understand why they are refusing treatment or advice. This will help you to address their concerns and develop a plan that they are more likely to accept.
- Provide clear and concise information:
When explaining the patient’s condition and treatment options, be clear and concise. Use language that the patient can understand and avoid medical jargon. Make sure the patient understands the risks and benefits of each option.
- Respect the patient’s autonomy:
Patients have the right to make their own decisions about their medical care. If a patient refuses treatment or advice, you must respect their decision, even if you disagree with it.
- Offer alternatives:
If a patient is unwilling to accept the recommended treatment, try to offer them alternatives that they may be more willing to accept. For example, if a patient is refusing antibiotics for a bacterial infec… Read full answer
Source: https://hireabo.com/job/2_1_22/Emergency%20Medicine%20Physician